Sometimes, your payment status may be showing as “Pending” even after you complete payment due to the IPN nature.

In this case, refresh the page after a few seconds and payment status will then be changed to “Complete.”

When the payment status is “Complete,” downloadable files will be listed below the payment details.

If it is still marked as “Pending,” please contact our support team (go to Contact Us) and we will help you to download the purchase file as soon as possible.